What would you do if you arrived at the airport after waking at 4am, only to find out your ticket didn’t exist? That’s exactly what happened to me on my way home from Norway — a trip that got cut short for reasons back home. After rescheduling my flight (never easy, rarely inexpensive), I arrived […]

AI is everywhere right now. In conversations with leaders, HR professionals, entrepreneurs, and teams, I keep hearing a version of the same question: “How are you (or your company) using AI to support your work?” It’s a fair question—and it often carries a deeper one underneath it: What will work look like as AI becomes […]

It’s March and I’m in one of my happy places – Tucson, AZ. The mountains, whether for skiing or hiking, are where I love to spend time. Today is my first day (after travel day) in Tucson, and we decided to go on one of the more difficult hikes in Sabino Canyon – Blackett’s Ridge. […]

What can you learn about collaboration when you’re sitting in the dentist’s chair? I work with teams and organizations, many who have a common challenge – operating in silos. The leaders say they want to be collaborative, yet, they can’t seem to break down the walls that exist between the individuals on the teams, or […]

I was meeting with a founder of a non-profit organization. In listening to their goals, aspirations, and realities, a theme around challenges arose. Communication impacts relationships and outcomes. In all relationships, communication is an essential factor. Whether at work with colleagues, employees, customers, and other stakeholders like board members or volunteers, and in personal life, […]

We get what we expect. How true is this for leaders? How true is this for parents? I recall as a young mother learning that if we say to our child, “bad boy” they will start to believe they are bad. What I learned was the importance of helping them to understand that the behavior […]